OOUniverseHospitality technology

A Kodawa Labs product

Never miss anotherreservation.

ReserveAI helps restaurants capture, organize, and confirm direct bookings around the clock—even when nobody can answer the phone.

MVP capabilities

The workflows restaurants need today.

The current product focuses on the core reservation journey. Deeper POS and messaging integrations remain Phase 2 additions.

01

Public online bookings

Give guests a clear, mobile-friendly way to reserve without calling the restaurant.

02

Table-based availability

Match party size and service time to real table capacity before a reservation is confirmed.

03

Reservation dashboard

See tonight’s bookings, pending requests, arrivals, and waitlist activity in one place.

04

Guest and waitlist management

Keep customer details, visit history, preferences, and waitlist status organized for the team.

05

Automated confirmations

Reduce uncertainty and missed bookings with timely confirmations and guest follow-up.

06

Restaurant-aware AI

Answer common booking questions using the restaurant’s real hours, policies, and availability.

How it works

From guest intent to an organized service.

A direct booking should feel simple to the guest while giving the restaurant the operational detail required to deliver confidently.

01

A guest starts a booking

They choose a date, time, party size, and provide the details the restaurant needs.

02

ReserveAI checks capacity

Availability is evaluated against the restaurant’s service schedule, tables, and booking rules.

03

The reservation is organized

The team receives the booking in a single operational view with the guest and table information attached.

04

The guest stays informed

Confirmations and follow-up reduce uncertainty while giving the restaurant a direct customer relationship.

Why direct matters

Own the booking. Own the relationship.

Aggregators can help with discovery, but every restaurant also needs a direct route where it controls the guest experience and retains the customer relationship.

ReserveAI is being built to reduce missed revenue, protect service capacity, and turn each reservation into useful guest knowledge.

Product roadmap

Built in focused layers.

We are keeping the first release practical, then extending it where integrations create measurable value for restaurants.

Available in the prototype

Core reservation operations

Online bookings, availability, guest records, waitlists, confirmations, and a restaurant-aware assistant.

Phase 2 direction

Payments, messaging, and intelligence

Deposits, WhatsApp automation, POS connections, loyalty, demand forecasting, and deeper guest analytics.

ReserveAI

Turn missed calls into confirmed bookings.

Explore the working prototype or tell us how your restaurant handles reservations today.

Open the live demoBrian.Kodawa@gmail.com