Hospitality Websites
Websites built around rooms, menus, experiences, reservations and direct conversion.
Kodawa Labs · Hospitality Technology
We build the digital guest journey.
Websites, booking systems, AI assistants and custom hospitality technology for restaurants, hotels and travel brands.
From discovery to booking, experience and return.
We work from the hospitality problem outward — understanding the guest, the team and the commercial outcome before deciding what should be built.
05Stages of the digital guest journey
Discover•Book•Arrive•Experience•Return•Discover•Book•Arrive•Experience•Return•
What we build
Technology around the guest.
We design around the guest journey and the operation behind it — helping hospitality businesses attract demand, own more bookings, reduce friction and serve better.
Restaurants · Hotels · Resorts · Bars & Lounges
Booking & Reservations
Direct booking systems for tables, rooms, events and experiences.
AI Guest Assistants
24/7 guest support for questions, recommendations, booking guidance and service requests.
Guest CRM & Loyalty
Systems that help hospitality businesses remember guests, personalize communication and encourage return visits.
Operations & Automation
Internal tools that reduce repetitive work and coordinate requests, availability and staff workflows.
Custom Hospitality Software
When the problem is specific to your operation, we build around the business rather than forcing an off-the-shelf tool.
Who we help
Built for hospitality.
Different hospitality businesses have different operations, but the same challenge remains: make the experience easier to discover, book and enjoy.
RestaurantsHotelsResortsBars & LoungesTour OperatorsTravel Brands
The digital guest journey
From discovery to the next visit.
We can build at one stage or connect several stages into one hospitality experience.
Discover
Websites, destination discovery, local recommendations and DropHop.
Book
Direct bookings, reservations, deposits, confirmations and ReserveAI.
Arrive
Pre-arrival communication, digital check-in and useful guest information.
Experience
Guest requests, concierge tools, recommendations and GuestOps AI.
Return
Guest CRM, loyalty, follow-up and personalized offers.
Built by Kodawa Labs
Discover somewhere worth going.
DropHop helps travelers discover destinations, experiences and hospitality businesses around them — while making spontaneous travel easier to explore.
Explore DropHop
How we work
Start with the problem.
You do not need to arrive with a technical specification. Tell us what is happening in the business.
Tell us what isn't working.
You do not need a technical brief. Start with the problem, the bottleneck or the opportunity.
We map the guest and business journey.
We look at what the guest experiences and what is happening behind the scenes for your team.
We design the right solution.
That might be a website, booking flow, automation, AI assistant or a custom system.
We build and integrate it.
The solution is developed around the tools, workflows and commercial goals of the business.
We launch, measure and improve.
We put it into use, learn from real behaviour and improve what matters.
Common projects
Tell us what is happening.
You do not need to know whether the answer is AI, automation, software or a better website. That is our job.
Selected work
Research turned into working systems.
Hospitality websites, booking journeys, guest technology and operational tools designed around the guest and the business behind the experience.
KHDS Synthesis Build 02
Avenlo House
A research-driven hospitality system combining direct booking, differentiated hotel, dining, event and membership journeys, AI guest assistance and an operator decision console.
Attract more guests. Own more bookings. Deliver better service.
KHDS Synthesis Build 03
Interval House
A 24-hour Nairobi transit hospitality system built around journey state, entitlement, live capacity and named recovery ownership.
When the journey changes, the hospitality system changes with it.
Hospitality Websites
Restaurant Collection
Independent concepts exploring atmosphere, storytelling, reservations and direct action.
View collection ↗Reservations
ReserveAI
A direct reservation concept for availability, confirmations, waitlists and guest relationships.
Explore ReserveAI →Guest Operations
GuestOps AI
A hospitality operations concept for routing guest requests and helping teams respond faster.
Explore GuestOps →Avenlo House and Interval House are fictional KHDS research synthesis prototypes. Restaurant concepts are independent design studies. These projects demonstrate our approach and are not presented as commissioned client work or evidence of measured commercial performance.
About Kodawa Labs
Business first. Technology where it helps.
Kodawa Labs is a hospitality technology studio founded by Brian Kodawa.
We combine hospitality, operations, business, analytics and software development to build digital systems around real guest and staff needs.
We work from the problem outward — understanding the guest, the team and the commercial outcome before deciding what should be built.
Start a project
Tell us what you want to improve.
Whether you need a better website, more direct bookings, smoother guest operations or a custom hospitality system, tell us what is getting in the way.
WebsiteBookingsGuest experienceAutomationCustom softwareNot sure yet
Start a conversation on WhatsAppPrefer email? Brian.Kodawa@gmail.com